- 5,000 Audience Management Standard / custom attributes, advanced filters, segmentation, tags, notes, orders
- 3 Users Access additional user @ Rs. 3000/year
- Unlimited Broadcasting via Nextel Scheduler & APIs
- Advance Chatflow Builder Collect data, trigger automation, route chats, integrate crm, get alerts, write attributes, jump b/w flows
- Auto Message Campaigns Trigger based campaigns
- Chat Inbox Role based / round robin chats and lead assignment, quick replies, agent / team performance insights, marking important, tickets system
- Catalog Ordering WhatsApp catalog, cart system, payment gateway, shopify integration, shipping
- Calls Tracking upto 2 phones
- Integrations Facebook, Instagram, Shopify, WooCommerce, Indiamart, JustDial, TradeIndia, Zoom, Google Sheet, 25 more...
- WhatsApp Charges Marketing: 80 paisa, Utility/Service/Auth : 40 paisa, free 1000 conversations every month
- 20,000 Audience Management Standard / custom attributes, advanced filters, segmentation, tags, notes, orders
- 6 Users Access additional user @ Rs. 3000/year
- Unlimited Broadcasting via Nextel scheduler & APIs, bulk campaign APIs
- Advance Chatflow Builder Collect data, trigger automation, route chats, integrate crm, get alerts, write attributes, jump b/w flows
- Auto Message Campaigns Trigger based campaigns
- Chat Inbox Role based / round robin chats and lead assignment, quick replies, agent / team performance insights, marking important, tickets system
- Catalog Ordering WhatsApp catalog, cart system, payment gateway, shopify integration, shipping
- Calls Tracking upto 5 phones
- Integrations Facebook, Instagram, Shopify, WooCommerce, Indiamart, JustDial, TradeIndia, Zoom, Google Sheet, 25 more...
- WhatsApp Charges Marketing: 80 paisa, Utility/Service/Auth : 40 paisa, free 1000 conversations every month
for your bigger needs
- 100,000 Audience Management Standard / custom attributes, advanced filters, segmentation, tags, notes, orders
- 20 Users Access additional user @ Rs. 2500/year
- Unlimited Broadcasting via Nextel Scheduler & APIs, Bulk APIs
- Advance Chatflow Builder Collect data, trigger automation, route chats, integrate crm, get alerts, write attributes, jump b/w flows
- Auto Message Campaigns Trigger based campaigns
- Chat Inbox Role based / round robin chats and lead assignment, quick replies, agent / team performance insights, marking important, tickets system
- Catalog Ordering WhatsApp catalog, cart system, payment gateway, shopify integration, shipping
- Calls Tracking upto 20 phones
- Integrations Facebook, Instagram, Shopify, WooCommerce, Indiamart, JustDial, TradeIndia, Zoom, Google Sheet, 25 more...
- WhatsApp Charges Marketing: 80 paisa, Utility/Service/Auth : 40 paisa, free 1000 conversations every month
- 5,000 Audience Management Standard / custom attributes, advanced filters, segmentation, tags, notes, orders
- 3 Users Access additional user @ Rs. 3000/year
- Unlimited Broadcasting via Nextel Scheduler & APIs
- Advance Chatflow Builder Collect data, trigger automation, route chats, integrate crm, get alerts, write attributes, jump b/w flows
- Auto Message Campaigns Trigger based campaigns
- Chat Inbox Role based / round robin chats and lead assignment, quick replies, agent / team performance insights, marking important, tickets system
- Catalog Ordering WhatsApp catalog, cart system, payment gateway, shopify integration, shipping
- Calls Tracking upto 2 phones
- Integrations Facebook, Instagram, Shopify, WooCommerce, Indiamart, JustDial, TradeIndia, Zoom, Google Sheet, 25 more...
- WhatsApp Charges Marketing: 80 paisa, Utility/Service/Auth : 40 paisa, free 1000 conversations every month
- 20,000 Audience Management Standard / custom attributes, advanced filters, segmentation, tags, notes, orders
- 6 Users Access additional user @ Rs. 3000/year
- Unlimited Broadcasting via Nextel scheduler & APIs, bulk campaign APIs
- Advance Chatflow Builder Collect data, trigger automation, route chats, integrate crm, get alerts, write attributes, jump b/w flows
- Auto Message Campaigns Trigger based campaigns
- Chat Inbox Role based / round robin chats and lead assignment, quick replies, agent / team performance insights, marking important, tickets system
- Catalog Ordering WhatsApp catalog, cart system, payment gateway, shopify integration, shipping
- Calls Tracking upto 5 phones
- Integrations Facebook, Instagram, Shopify, WooCommerce, Indiamart, JustDial, TradeIndia, Zoom, Google Sheet, 25 more...
- WhatsApp Charges Marketing: 80 paisa, Utility/Service/Auth : 40 paisa, free 1000 conversations every month
for your bigger needs
- 100,000 Audience Management Standard / custom attributes, advanced filters, segmentation, tags, notes, orders
- 20 Users Access additional user @ Rs. 2500/year
- Unlimited Broadcasting via Nextel Scheduler & APIs, Bulk APIs
- Advance Chatflow Builder Collect data, trigger automation, route chats, integrate crm, get alerts, write attributes, jump b/w flows
- Auto Message Campaigns Trigger based campaigns
- Chat Inbox Role based / round robin chats and lead assignment, quick replies, agent / team performance insights, marking important, tickets system
- Catalog Ordering WhatsApp catalog, cart system, payment gateway, shopify integration, shipping
- Calls Tracking upto 20 phones
- Integrations Facebook, Instagram, Shopify, WooCommerce, Indiamart, JustDial, TradeIndia, Zoom, Google Sheet, 25 more...
- WhatsApp Charges Marketing: 80 paisa, Utility/Service/Auth : 40 paisa, free 1000 conversations every month
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Frequently Asked Questions
General
There are two components to the pricing structure:
- Subscription charges – Based on the plan you choose for your business, this is a quarterly/annual recurring charge.
- WhatsApp conversation charges – initiated by your Business and/or by your Customers/Users. This is deducted from your Prepaid Wallet.
- GPT charges (optional) – if you enable GPT for your chatbot, then you will be charged by Open AI as per usage. This will be deducted from your prepaid wallet.
For WhatsApp Conversations initiated by your Business via One-time Campaigns, your Prepaid Wallet would get deducted upon setting any campaign live. Should your campaigns be canceled before delivering or for messages that didn’t get delivered due to any reason, your deducted amount for such failed messages gets added back into your wallet at the end of the day.
For WhatsApp Conversations initiated by your Users (i.e Customers) or your Business in the form of 1-1 messages or Ongoing Campaigns, these are deducted in real time and you need to ensure you maintain sufficient balances in your wallet for uninterrupted communication.
Note, to ensure your Business and it’s conversations with your Users runs smoothly, we strongly suggest maintaining a minimum Prepaid Wallet balance of INR 1000 or above
So to summarize, Total monthly billing = Subscription Charges based on your plan deducted from your saved payment method + WhatsApp Conversation Charges deducted from your Prepaid Wallet.
We offer you to collect payments from users using WhatsApp Payment APIs. Our executives will assist you in integrating WhatsApp API with your RazorPay or PayU account.
There is no separate charge for using this feature with us.
You can view your WhatsApp API credit usage in your dashboard under App Settings > WhatsApp credits. In the section you may see credits usage every month by conversation type & country wise.
You can view your WhatsApp API credit usage in your dashboard under App Settings > WhatsApp credits. In the section you may see credits usage every month by conversation type & country wise.
Subscription charges and WhatsApp conversation charges are non-refundable. You are eligible to request a refund only if the WhatsApp API fails to start on the dashboard.
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